Privacy Policy
Privacy Policy
This privacy notice discloses the privacy practices for The Royal Green Appliance Companies. This policy applies solely to information collected by our website (www.royalgreenny.com) and informs you of:
What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
Your choices regarding the use of your data.
Security measures in place to protect your data from misuse.
How you can correct inaccuracies in your information.
Information Collection, Use, and Sharing
The Royal Green Appliance Companies is the sole owner of the information collected on this website. We collect information that you voluntarily provide us via website forms, email, phone, or direct interactions. We will not sell or rent your information to anyone.
Your information is solely used to respond to your inquiries, fulfill your orders, or address requests you have made. We do not share your information with any third parties outside our organization, except as necessary to complete your request—for example, shipping an order or processing payments.
Unless you explicitly opt out, we may contact you via email to inform you of specials, new products, services, or changes to this Privacy Policy.
Your Access and Control Over Your Information
You have full control over your personal data. At any time, by contacting us through our website contact methods, phone (914-949-5999), or email ([email protected]), you can:
Request information about the personal data we hold about you.
Correct any inaccurate or incomplete personal data we hold.
Request that we delete any personal data we hold about you.
Express concerns regarding the use of your personal data.
Security
We take extensive precautions to protect your personal data. When sensitive information (such as credit card details) is collected, it is encrypted and transmitted securely. You can verify secure transmission by checking for the lock icon in your web browser and ensuring the address begins with "https."
Additionally, your information is protected offline. Only authorized employees who require information for specific tasks (billing, customer support, etc.) have access to your personally identifiable information. Our servers and systems that store your data are kept in secure environments with limited and controlled access.
Registration
To access certain features on our website, a user may complete a registration form. During registration, you are asked to provide personal information (e.g., your name, email address, and phone number). This information is used to contact you regarding products or services you've expressed interest in. Providing demographic information (such as gender or age) is optional and not required.
Orders
When placing an order, you must provide certain information including contact information (name, shipping address, email address, phone number) and payment information (credit card number, expiration date). This information is used strictly for billing purposes and order fulfillment. If we experience any issues processing your order, we will use this information to contact you directly.
Cookies
We utilize "cookies" on our website. A cookie is data stored on your device that helps us improve your access and identify repeat visitors. Cookies streamline your experience—for example, you won't have to log in repeatedly, and your preferences are remembered. Cookie usage does not link to personally identifiable information.
Third-party partners, such as advertisers or analytics services, may also use cookies on our site. We do not control or have access to these third-party cookies.
Sharing of Information
We may share aggregated demographic information with our trusted business partners and advertisers. This shared information does not include personally identifiable data.
Additionally, we use external companies for shipping and payment processing. These external companies do not retain, store, share, or use your personally identifiable information beyond fulfilling your orders or processing your payments.
Occasionally, we partner with another party to provide specific services. When you sign up for these services, we share only the necessary contact information required for the third-party provider to deliver these services. Third parties are prohibited from using your personal information for purposes other than providing these services.
SMS Consent and Communication
When you provide your phone number to The Royal Green Appliance Companies, you consent to receive SMS messages related to your orders, deliveries, service updates, and product inquiries.
We do not share SMS opt-in consent or phone numbers collected with third parties or affiliates for marketing purposes. Message frequency may vary, with a maximum of 2 messages per week. Standard messaging and data rates may apply. You can opt out of SMS messaging at any time by replying "STOP" or request assistance by replying "HELP" or contacting us directly at 914-949-5999 or [email protected].
Concerns or Questions
If you believe that we are not abiding by this Privacy Policy or have any questions or concerns, please contact us immediately:
Phone: 914-949-5999
Email: [email protected]
Website: www.royalgreenny.com
This Privacy Policy is effective as of today’s date and is subject to change. We encourage periodic review of our Privacy Policy for the latest information regarding our privacy practices.